Privacy Policy
Effective Date: January 24, 2025
Last Updated: January 24, 2025

1. Introduction

Welcome to Milla SA (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and shared in compliance with the Protection of Personal Information Act (POPIA) of South Africa and other relevant regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.millasa.co.za (the “Website”) or interact with our services.

2. Information We Collect

We collect different types of personal information to provide and improve our services, including:

a. Information You Provide Directly:

  • Name, surname, and contact details (phone number, email address, and physical address)
  • Payment details for purchases or service subscriptions
  • Business-related information if you interact with us on behalf of a company
  • Any information you submit via forms, email, or customer service requests

b. Information Collected Automatically:

  • IP address, browser type, and device information
  • Cookies and tracking technologies to analyze website traffic
  • Usage data, such as pages visited and time spent on the site

c. Third-Party Data Collection:

  • Information from social media platforms if you engage with our social media pages
  • Data from service providers, such as payment gateways

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our Website and services
  • To process payments and transactions
  • To communicate with you regarding inquiries, promotions, and customer support
  • To improve our Website’s user experience and functionality
  • To comply with legal obligations and enforce our terms
  • To detect, prevent, and address fraud and security risks

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Service providers and third-party partners (e.g., payment processors, marketing platforms, and cloud storage providers)
  • Legal authorities if required by law or to protect our rights
  • Business transfers in the event of a merger, sale, or acquisition

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can adjust your browser settings to reject cookies, but this may affect certain features of the Website.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under POPIA and GDPR

As a South African resident, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator of South Africa (if necessary)

To exercise any of these rights, please contact us at info@millasa.co.za3.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Links to Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Milla SA
152 Blauwberg Road, Table View, Cape Town, 7441
Email: [Insert Email]
Phone: +27 21 556 9253
Website: www.millasa.co.za